Privacy Policy
Last updated: 21 October 2026
Draft prepared from the website’s actual data handling. Have it reviewed by a qualified legal adviser — including for India’s Digital Personal Data Protection Act, 2023 or other laws that apply to you — and add the legal entity name and registered address before launch.Who we are
This website is operated by Vistara Packaging (“we”, “us”). This policy explains what personal information we collect through the website, why, and how it is handled.
Information we collect
We only collect personal information that you choose to send us through our enquiry, quote and contact forms:
- your name, company name, email address and phone number;
- details of your packaging requirement, delivery location and any message you write;
- any reference file you choose to attach (for example a drawing or photo).
Like most websites, our hosting provider automatically processes technical information such as IP addresses and browser details to deliver the site securely and protect it from abuse.
How we use your information
- to respond to your enquiry and prepare quotations;
- to follow up about your packaging requirement;
- to protect the website and forms against spam and misuse.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Service providers
We use trusted providers to run the website and deliver enquiries:
- Vercel — website hosting.
- Resend — delivers form submissions to our inbox by email.
- Cloudflare Turnstile (if enabled) — distinguishes people from automated bots on our forms.
These providers may process data outside your country, under their own security and privacy commitments.
Cookies
This website does not use advertising or analytics cookies. If analytics are added in future, this policy will be updated and your consent requested where required.
How long we keep information
Enquiry emails are kept for as long as needed to respond and to maintain business records.
State the retention period for enquiry data.Your rights
Depending on applicable law, you may ask to access, correct or delete the personal information you have sent us, or withdraw consent. Use our contact form to make a request.
Name a grievance officer / contact person if required by applicable law.Security
The website is served over HTTPS, form submissions are validated on our server, and uploaded files are checked for type and size before delivery. No method of transmission is completely secure, but we take reasonable measures to protect your information.
Changes
We may update this policy from time to time. The date at the top shows when it was last revised.